Privacy Policy

Introduction

Welcome to review.co.zw ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By using review.co.zw, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

We may collect the following personal information when you use our services:

• Account Information: Name, email address, phone number, and password when you create an account
• Profile Information: Business details, company information, and profile pictures
• Review Content: Reviews, ratings, comments, and feedback you submit
• Communication Data: Messages, inquiries, and support requests
• Payment Information: Billing details and subscription information (processed securely through third-party providers)

Automatically Collected Information

We automatically collect certain information when you visit our website:

• Device Information: IP address, browser type, operating system, and device identifiers
• Usage Data: Pages visited, time spent on pages, and interaction patterns
• Cookies and Tracking: Information stored on your device to enhance your experience
• Log Files: Server logs containing access information and error reports

How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide, maintain, and improve our review platform
• Account Management: To create and manage your account, process transactions, and handle subscriptions
• Communication: To respond to your inquiries, send important updates, and provide customer support
• Content Display: To display reviews, ratings, and business information on our platform
• Analytics: To analyze usage patterns and improve our services
• Security: To protect against fraud, abuse, and unauthorized access
• Legal Compliance: To comply with applicable laws and regulations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Public Reviews: Reviews and ratings you submit may be publicly displayed on our platform
• Service Providers: We may share information with trusted third-party service providers who assist us in operating our platform
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
• Consent: We may share information with your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption: We use industry-standard encryption to protect data in transit and at rest
• Access Controls: We limit access to personal information to authorized personnel only
• Regular Audits: We conduct regular security assessments and updates
• Secure Infrastructure: We use secure hosting and cloud services
• Incident Response: We have procedures in place to respond to security incidents

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you
• Correction: You can request correction of inaccurate or incomplete information
• Deletion: You can request deletion of your personal information, subject to legal requirements
• Portability: You can request a copy of your data in a portable format
• Objection: You can object to certain processing of your personal information
• Withdrawal: You can withdraw consent for processing based on consent

To exercise these rights, please contact us at admin@review.co.zw.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors use our website
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used for targeted advertising (with your consent)

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.

Third-Party Services

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our platform

Your continued use of our services after any changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: