Terms of Service

1. Acceptance of Terms

Welcome to review.co.zw ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website and services. By accessing or using review.co.zw, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms, please do not use our services. We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting.

2. Service Description

review.co.zw is a platform that allows users to:

• Search and discover businesses and services
• Read and write reviews about businesses
• Rate businesses based on their experiences
• Claim and manage business profiles
• Access business information and contact details
• Subscribe to premium business features

3. User Accounts

Account Creation

To access certain features, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Keep your password secure and confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

Account Termination

We may terminate or suspend your account at any time for violations of these Terms or for any other reason at our sole discretion.

4. User Conduct

You agree not to use our services to:

• Post False Information: Submit false, misleading, or fraudulent reviews or business information
• Harass or Defame: Harass, threaten, or defame individuals or businesses
• Violate Laws: Violate any applicable laws or regulations
• Infringe Rights: Infringe on intellectual property rights or privacy rights
• Spam: Send unsolicited messages or spam
• Hack: Attempt to gain unauthorized access to our systems
• Interfere: Interfere with the proper functioning of our platform
• Impersonate: Impersonate another person or entity

5. Content Guidelines

Review Guidelines

When posting reviews, you must:

• Provide honest, accurate, and firsthand experiences
• Use appropriate and respectful language
• Focus on the business or service being reviewed
• Avoid personal attacks or offensive content
• Not post reviews for businesses you own or are affiliated with
• Not accept payment or incentives for posting reviews

Prohibited Content

The following content is prohibited:

• Hate speech, discrimination, or bigotry
• Explicit sexual content or pornography
• Violence or threats of violence
• Personal information of others without consent
• Commercial advertising or promotional content
• Content that violates intellectual property rights

6. Business Profiles

Claiming Business Profiles

Business owners may claim their business profiles by:

• Providing proof of business ownership or authorization
• Verifying business information and contact details
• Agreeing to manage the profile responsibly
• Responding to reviews in a professional manner

Business Responsibilities

Business owners are responsible for:

• Maintaining accurate business information
• Responding to reviews professionally and promptly
• Not manipulating or falsifying reviews
• Complying with all applicable laws and regulations
• Paying subscription fees for premium features

7. Intellectual Property

Our Rights

review.co.zw and its content, including but not limited to text, graphics, logos, and software, are owned by us or our licensors and are protected by copyright, trademark, and other intellectual property laws.

Your Rights

You retain ownership of content you submit, but you grant us a license to:

• Display your content on our platform
• Use your content for promotional purposes
• Modify or adapt your content as necessary
• Distribute your content to other users

8. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using our services, you consent to the collection, use, and disclosure of your information as described in our Privacy Policy.

9. Subscriptions and Payments

Premium Features

We offer premium subscription plans for businesses that provide additional features and capabilities.

Payment Terms

• Subscription fees are billed in advance on a monthly or annual basis
• Payments are processed through secure third-party payment processors
• All fees are non-refundable unless otherwise stated
• We may change subscription fees with 30 days' notice
• Failure to pay may result in suspension or termination of services

Cancellation

You may cancel your subscription at any time. Cancellation will take effect at the end of the current billing period.

10. Disclaimers

Our services are provided "as is" and "as available" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to:

• Warranties of merchantability and fitness for a particular purpose
• Warranties that the service will be uninterrupted or error-free
• Warranties regarding the accuracy or reliability of content
• Warranties that defects will be corrected

We do not guarantee the accuracy, completeness, or usefulness of any information on our platform.

11. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, data, or business opportunities
• Damages resulting from use of our services
• Damages resulting from third-party content
• Damages resulting from service interruptions

Our total liability shall not exceed the amount paid by you for our services in the 12 months preceding the claim.

12. Indemnification

You agree to indemnify and hold harmless review.co.zw, its officers, directors, employees, and agents from and against any claims, damages, losses, and expenses arising from your use of our services or violation of these Terms.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Zimbabwe. Any disputes arising from these Terms or your use of our services shall be resolved through:

• Good faith negotiations between the parties
• Mediation if negotiations fail
• Arbitration as a final resort

14. Changes to Terms

We may modify these Terms at any time. We will notify users of material changes by:

• Posting the updated Terms on our website
• Sending email notifications to registered users
• Displaying prominent notices on our platform

Your continued use of our services after changes constitutes acceptance of the updated Terms.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.

16. Contact Information

If you have any questions about these Terms of Service, please contact us: